Welcome to JotMonkey

Setting up takes about 3 minutes. You can do it on this computer; keep your phone nearby for one step.

Find your welcome email

It says "Your JotMonkey login" and has your temporary password. Keep it open. (No email? Ask your administrator to send it again.)

Sign in and choose your password

Enter your email and the temporary password, then choose your own password (12 or more characters; a few random words is easy to type and hard to guess).

Set up your sign-in code (once)

After you choose your password, JotMonkey shows a page called One last step with a square code on it. Point your phone at it:

iPhoneNothing to download. Open the Camera app, point it at the square code on your computer screen, and tap the prompt to add the code to Passwords. Then type the 6-digit code from Passwords into the computer and click Finish.

Android: download this firstGoogle Authenticator is free but is not built into Android phones.
Get Google Authenticator (free)

In Google Authenticator tap +, then Scan a QR code, and point it at your computer screen. Type the 6-digit code it shows into the computer and click Finish.

Turn on Face ID or fingerprint sign-in

When JotMonkey offers Sign in with Face ID or fingerprint, click Set it up. On a computer this uses Windows Hello (face, fingerprint or PIN) or a Mac's Touch ID. If your computer has neither, you can choose to use your phone instead. After that: no password, no code.

Install JotMonkey on this computer

In Chrome or Edge, click the install icon at the right end of the address bar (a small screen with an arrow), then Install. In Chrome you can also open the menu ⋮, then Cast, save and share, then Install page as app.

It then opens in its own window, with the JotMonkey icon. To use JotMonkey on your phone too, open app.jotmonkey.com/start on the phone.

Privacy rules (required)

JotMonkey holds private information about the people we support. Federal law (HIPAA) requires us to protect it. Before you start:

Sign the staff rules sheet with your administrator.
Keep a screen lock on your phone and computer (PIN, password, face or fingerprint), and sign out on any shared computer.
Never share your login or your codes. Never let anyone else use JotMonkey on your phone or computer.
No screenshots or photos of JotMonkey. Write about residents only in JotMonkey, never in texts or other apps.
Printouts stay at the home and get shredded.
Lost phone or laptop? Tell your administrator the same day.

Stuck on a step? Ask your administrator: they can send a new temporary password.